FAQ

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How can I reserve?

Reservations can be done only through our website on the reservations section. Reservations are released at 10:00 AM (Italy time) each first day of the month for the third following month (in case of a Saturdays or Sundays it will be the first Monday of the month). We suggest you to visit our website to check the exact time and date reservations will be released.

How the reservation system works?

A countdown shows how much time is left before reservations are released.
In the reservations section, you will find the booking page where you can filter your preferences.

Here the instructions to proceed and some tips:

  • Click on the calendar icon to select a range of dates (i.e. from 01.05.2020 to 12.05.2020). That range can be selected from the same month only.
  • Select the preferred day/s and time/s (is it possible to select more days and both services).
  • Choose the number of guests
  • If you need a specific date, we suggest you to select a range of dates starting with that specific day and selecting the relative day of the week
  • Reservations are showed until they are available, after that you will only have the possibility to join the waiting list or verify the availability on the other restaurants of the group.

Once selected the preferred date, you will have 10 minutes to finalize the booking:

  • You will have to add your personal details and eventual notes (allergies, special requests)
  • Add eventual extras – books and Balsamic Vinegar – you will find the at the restaurant
  • Finally, credit card details will be requested to guarantee the reservation.

Kindly note that no cost will be charge during the booking, extras will be paid at the end of your visit.

What are the release dates of reservations at Osteria Francescana?

RESERVATIONS RELEASE DATES:

– January 2021: Wednesday July 1st
– February 2021: Monday August 3rd
– March 2021: Tuesday September 1st
– April 2021: Thursday October 1st
– May 2021: Monday November 2nd
– June 2021: Tuesday December 1st
– July 2021: Tuesday December 1st
– August 2021: Monday February 1st, 2021
– September 2021: Monday March 1st, 2021
– October 2021: Thursday April 1st, 2021
– November 2021: Monday May 3rd, 2021
– December 2021: Tuesday June 1st, 2021

Do I need a credit card to reserve?

Yes, a credit card is mandatory to secure the table. Please note that there is no charge to your card. Your bill will be settled on the day of your visit.

What is the modification and cancellation policy?

You can cancel your reservation without any penalty up to three business days before your arrival. You can modify the number of people without penalty fee within three business days. A fee of €250 per person will be charged on your credit card In case of a cancellation after three business days or no show. If the number of guests is changed without notification within three business days, you will be charged.

From January 2021, the cancellation policy will change as follows:

You can cancel your reservation without any penalty up to one week before your arrival. Changing the number of people on an existing reservation will not cause a penalty fee if given not later than one week before your arrival, but will depend on the restaurant’s availability.
A fee of €250 per person will be charged on your credit card in case of a cancellation or a modification to the number of guests communicated later than one week before your visit, or a no show.

What are the opening days of Osteria Francescana?

Osteria Francescana is open from Tuesday to Sunday for lunch and dinner until the end of 2020.

From 2021, will be open from Tuesday to Saturday.

Arrival times for lunch are 12:30 PM or 1:00 PM, and 8:00 PM or 8:30 PM for dinner.

What are the closing days of Osteria Francescana?

Osteria Francescana is closed on Monday until the end of 2020. From 2021, will be closed on Monday and Sunday.

What menus do you offer?

We offer a tasting menu or courses from our à la carte menu, that can be found here. Menu choices are the same for lunch and dinner.

If you choose our tasting menu we kindly request the same menu for the whole table.

How long is lunch or dinner?

The experience usually takes about three hours, but it depends on your menu choices.

How does the waiting list work?

You can apply for as many days as you like through the reservations page. Our reservation office will contact you, if there is new availability on the chosen date.

Do you accept credit cards?

We accept all credit cards. Payment by cash can be made in Euros only.

How many people can I reserve for?

We can accommodate from two up to ten people.
Tables for single diners are available at Francescana at Maria Luigia.

We are a party with more than ten people, how can we reserve?

Osteria Francescana has a limited seating capacity per table of ten persons.

For parties with more than ten people, we can arrange a private event at our venue Francescana at Maria Luigia. You can send us an email to privatedining@casamarialuigia.com.

Do you require a dress code?

There is no dress code. A smart casual choice fits your visit perfectly.

Are children welcome?

Yes, they are welcome at Osteria Francescana. Please note though that we do not have strollers nor highchairs. We do not provide kids menus, but they can order from our a la carte menu.

Can you accommodate allergies and dietary restrictions?

Yes, we kindly ask you to let us know to inform our kitchen team at the moment of your reservation.

I’m vegetarian, can I eat at Osteria Francescana?

Our tasting menus can be adapted with a vegetarian option. We kindly ask you to inform us at the moment of your reservation.

Can I buy a gift card for someone?

We offer this service only in case of an already confirmed reservation. You can make a reservation through our system and, if confirmed, offer it to your guests. You can contact the restaurant to pay in advance for one of our tasting menus.

Where is Osteria Francescana?
How can I get there?
  • By car: Arriving from highway we suggest to take “Modena nord” exit. Osteria Francescana is located in a limited traffic zone (ZTL); therefore, if you are arriving by car, please be aware that you can be fined for entering and parking within the historical city center, including via Stella. The closest metered parking is on viale Vittorio Veneto. At the civic number 59 you will find a pedestrian walkway, which leads directly to the restaurant – approximately a 2-minute walk. Please do not leave luggage or valuables in your car. This is a public, non-surveyed, parking area. If you prefer a surveyed parking, there is an underground parking garage, located near the city center. From there you can call a taxi (+39 059374242).
  • By train: Osteria Francescana is 15 minutes by foot from Modena train station, 5 minutes by taxi. Modena can be reached passing by “Bologna Centrale” train station where high-speed trains from Rome, Milan, Florence and Venice stop. You can find train timetables here.
Do you have any accommodation?

You can book a room at our guesthouse Casa Maria Luigia

For further request you can contact the restaurant at +39 059223912, from Monday to Saturday – 10:00 AM – 6:30 PM (Italy time). If no-one answers, please leave a message on voicemail and you will be contacted back soon.

Osteria Francescana - Massimo Bottura - Modena, Italy