FAQ

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How can I reserve?

Reservations can be done only through our website on the reservations section, which is always updated with the availability of the restaurant. In case the restaurant is fully booked, you can join our waiting list.
New reservations are released every first working day of the month for six month later. (At the following question you can find the releasing calendar)

What are the release dates of reservations at Osteria Francescana?

RESERVATIONS RELEASE DATES:

– November 2021: Monday May 3rd, 2021
– December 2021: Tuesday June 1st, 2021
– January 2022: Thursday July 1st, 2021
– February 2022: Monday August 2nd, 2021
– March 2022: Wednesday September 1st, 2021
– April 2022: Friday October 1st, 2021
– May 2022: Monday November 1st, 2021

How the reservation system works?

A countdown shows how much time is left before reservations are released.
In the reservations section, you will find the booking page where you can filter your preferences.

Here the instructions to proceed and some tips:

  • Click on the calendar icon to select a range of dates (i.e. from 01.05.2020 to 12.05.2020). That range can be selected from the same month only.
  • Select the preferred day/s and time/s (is it possible to select more days and both services).
  • Choose the number of guests
  • If you need a specific date, we suggest you to select a range of dates starting with that specific day and selecting the relative day of the week
  • Reservations are showed until they are available, after that you will only have the possibility to join the waiting list or verify the availability on the other restaurants of the group.

Once selected the preferred date, you will have 10 minutes to finalize the booking:

  • You will have to add your personal details and eventual notes (allergies, special requests)
  • Add eventual extras – books and Balsamic Vinegar – you will find the at the restaurant
  • Finally, credit card details will be requested to guarantee the reservation.

Kindly note that no cost will be charge during the booking, extras will be paid at the end of your visit.

Do I need a credit card to reserve?

Yes, a credit card is mandatory to secure the table. Please note that there is no charge to your card. Your bill will be settled on the day of your visit.

What is the modification and cancellation policy?

You can cancel your reservation without any penalty up to three business days before your arrival. You can modify the number of people without penalty fee within three business days. A fee of €250 per person will be charged on your credit card In case of a cancellation after three business days or no show. If the number of guests is changed without notification within three business days, you will be charged.

From January 2021, the cancellation policy will change as follows:

You can cancel your reservation without any penalty up to one week before your arrival. Changing the number of people on an existing reservation will not cause a penalty fee if given not later than one week before your arrival, but will depend on the restaurant’s availability.
A fee of €250 per person will be charged on your credit card in case of a cancellation or a modification to the number of guests communicated later than one week before your visit, or a no show.

What are the opening days of Osteria Francescana?

Osteria Francescana is open everyday, from Monday to Sunday.
Arrival times for lunch are 12:30 PM to 1:00 PM, and 8:00 PM to 8:30 PM for dinner.

What menus do you offer?

We offer a tasting menu or courses from our à la carte menu, that can be found here. Menu choices are the same for lunch and dinner.

If you choose our tasting menu we kindly request the same menu for the whole table.

How long does the experience last?

The experience usually takes about three hours, but it depends on your menu choices.

How does the waitlist work?

You can apply for as many days as you like through the reservations page. Our reservation office will contact you, if there is new availability on the chosen date.

Do you accept credit cards?

We accept all credit cards. Payment by cash can be made in Euros only.

How many people can I reserve for?

We can accommodate from two up to ten people.
Tables for single diners are available at Francescana at Maria Luigia.

We are a party with more than ten people, how can we reserve?

Osteria Francescana has a limited seating capacity per table of ten persons.

For parties with more than ten people, we can arrange a private event at our venue Francescana at Maria Luigia. You can send us an email to privatedining@casamarialuigia.com.

Do you require a dress code?

No dress code is required, a smart casual choice fits your visit perfectly.

Are children welcome?

Children are more than welcomed in Osteria Francescana. Please note that we do not have strollers nor highchairs, but you can bring yours with you. Kids menus are not available, but they will have the possibility to order à la carte.

Can you accommodate allergies and dietary restrictions?

Yes, our kitchen team will adapt the tasting menu, or the à la carte order, to allergies and food preferences. Our team will also take care of all the attentions related to pregnancy.

In general, we kindly ask you a notification one week before your reservation.

Can I buy a gift card for someone?

We offer this service only in case of an already confirmed reservation. You can make a reservation through our system and, if confirmed, offer it to your guests. You can contact the restaurant to pay in advance for one of our tasting menus.

Where is Osteria Francescana?

Osteria Francescana is located in Modena, via Stella 22, Italy.
How to reach the restaurant:
-By car: Osteria Francescana is located in a limited traffic zone (ZTL); if you are arriving by car, please be aware that you can be fined for entering and parking within the historical city center, including via Stella. The closest metered parking is on viale Vittorio Veneto. At the civic number 59 you will find a gallery, which leads directly to the restaurant. Please do not leave luggage or valuables in your car. This is a public, non-surveyed, parking area. If you prefer a surveyed parking, there is an underground parking garage, located near the city center. From there you can call a taxi (+39 059374242).
By train: Osteria Francescana is 20 minutes by foot from Modena train station, 10 minutes by taxi. Modena can be reached passing by “Bologna Centrale” train station where high-speed trains from Rome, Milan, Florence and Venice stop. You can find train timetables here.
-By airplane: Nearest international airports are in Bologna (Aeroporto Guglielmo Marconi) and in Milan (Linate and Malpensa). Otherwise, the closest private airport is Aeroclub in Marzaglia, 20 km from Modena.

Do you have any accommodation?

We will be glad to welcome you in our guest house, Casa Maria Luigia. To check availabilities and rates, you can visit Casa Maria Luigia.

For further request you can contact the restaurant at +39 059223912, from Monday to Saturday – 10:00 AM – 6:30 PM (Italy time). If no-one answers, please leave a message on voicemail and you will be contacted back soon.

Osteria Francescana - Massimo Bottura - Modena, Italy